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Upon arrival of the machines from the Japanese Casinos to the refurbishment facility, the transformation to like-new conditioning begins. The cabinet defects are filled and sanded to ensure a uniform surface. The cabinet is then painted with a highly durable exterior paint. The painted is allowed to dry on the way to the electrical department. This electrical overhaul utilitzes a checkpoint system which addresses machine safety, user safety and functionality. Now the cleaning process begins. All the interior components are cleaned and lubricated to insure proper functioning and return it to it original condition. The exterior cleaning process ensures beauty and luster are added back to the machine. These cleaning solutions are the best in the industry which ensures all blemishes are removed and then the high grade detailing wax is applied to restore the original shine from the factory. The last two steps in the refurbishment process has their trained technicians putting the machine through a series of tests to insure its safety, proper functioning, and cleanliness. Once the machine meets the approval of their technicians it is shrink-wrapped and sent to the shipping department where it awaits shipping. Ever machine has a 2 year warranty that covers everything on the machine except the light bulbs. This warranty does not cover any damaged that comes from fire, water, lightning, dropping the machine or any other acts of nature. Please note that the warranty is to the original purchaser and is not transferable unless special arrangements are made at the time of purchase and noted at the time of purchase. Please keep your proof of purchase, the manual and the box and high density foam for each machine. These machines need to packaged properly in order to be shipped. If in the very unlikely event that your machine ever needs to come back, if it is not packaged correctly, the machine will be damaged and then they will not be held responsible for replacing the machine. This is why you must keep our original packing.
The 2 year warranty covers all aspects of the machine excluding the light bulbs. We do not cover the bulbs but always have them for sale.
Please email us if you have any questions, Thank You.
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